openhubx Store Privacy Policy

Last Updated: July 16, 2026

---

Overview

At openhubx Store, safeguarding your personal information is a responsibility we take seriously. This Privacy Policy describes the types of data we gather, the reasons we gather it, and the measures we take to keep it secure whenever you browse our website or purchase from our online store.

Information We Collect

When you engage with our services, we gather the following categories of personal information:

• Account & Order Data: Your name, email address, shipping address, billing address, and purchase history, which we collect when you register an account, submit an order, or update your openhubx Store profile.
• Payment Data: Handled entirely by our PCI-DSS-compliant payment processor. openhubx Store never retains complete card numbers, security codes, or other sensitive payment authentication details.
• Usage Data: Your IP address, device type, browser type, and the pages you visit — gathered automatically through cookies and analytics tools as you navigate our platform.
• Communications: Any messages, inquiries, feedback, or support requests you submit to us by email, contact forms, or other communication channels.

How We Use Your Information

Your information is used solely for the following purposes:

• To process and fulfill your orders, including payment processing, order confirmation, shipping coordination, and delivery updates.
• To answer your customer inquiries, resolve account or order issues, and respond to feedback you have submitted.
• To deliver transactional, service-related emails — such as order receipts, shipping notifications, and account alerts — that are essential to your use of our services.
• To study usage trends and enhance our website functionality, product offerings, and overall customer experience.
• We send marketing and promotional emails only when you have expressly opted in to receive them — you may withdraw that consent at any time using the unsubscribe link included in every message, or by reaching out to our support team.

Sharing of Information

We never sell, rent, or trade your personal information to any third parties for their own commercial or marketing purposes. We disclose your personal data only to trusted third-party service providers whose work is essential to running our business, and only to the extent needed for them to carry out their contracted services on our behalf. These providers include:

• PCI-DSS-compliant payment processors that handle secure transaction processing;
• Licensed shipping and delivery carriers that fulfill and deliver your orders;
• Analytics providers, who receive only anonymized, aggregated usage data that cannot be traced back to your individual identity. Every third-party provider we engage is contractually obligated to meet strict data protection standards and is prohibited from using your personal information for any purpose beyond the services they perform for openhubx Store.

Your Rights

Every user holds data protection rights consistent with the jurisdiction in which they reside:

• GDPR (EU/EEA residents): You may access, correct, erase, restrict the processing of, and obtain portability of the personal information openhubx Store holds about you.
• CCPA (California residents): You may request to know what personal data we collect about you, request deletion of your personal data (subject to legal exceptions), and opt out of any sale of your personal data. As stated in our Sharing of Information section, openhubx Store does not sell personal information to third parties. To exercise any of these rights, contact our support team at [email protected]. We will verify your identity and respond to your request within 30 days of receipt, in compliance with applicable data protection regulations.

Cookies

Our website uses two categories of cookies:

1. Essential Cookies: Necessary for core site functionality, including account login, shopping cart operation, order processing, and secure checkout. These cookies are required for the site to operate and cannot be turned off.
2. Analytics Cookies: Used to gather anonymized data about how visitors interact with our site, helping us understand usage patterns and improve our services. You may manage or disable non-essential (analytics) cookies at any time through your browser's cookie settings. Turning off essential cookies may affect how our website functions and your ability to complete purchases.

Changes to This Policy

openhubx Store may revise this Privacy Policy periodically to reflect updates to our business practices, services, or applicable legal requirements. Should we make material changes to this policy, we will inform you by email (sent to the address linked to your account) or by posting a prominent notice on our website at least 14 days before those changes take effect. By continuing to use openhubx Store's services after any revisions to this Privacy Policy take effect, you accept the updated policy. We encourage you to review this policy from time to time so you remain informed about how we protect your personal information.