openhubx Store Order & Shipping Policy

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Thank you for choosing openhubx Store. We are committed to getting your purchase to you accurately and efficiently, and we want you to feel informed at every stage of the process—from the moment you complete checkout to the moment your package arrives at your door.

Order Processing

Our team gives each order at openhubx Store immediate attention. Orders are prepared and processed within 1–2 business days, defined as Monday through Friday, excluding federal holidays observed in the United States. Orders received before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your package leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor its progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States so you can choose the service that best fits your needs. Delivery timeframes below begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99
Expedited Shipping	2–3 business days	$14.99
Overnight Shipping	Next business day	$29.99
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may be extended during periods of unusually high order volume, such as holidays or severe weather conditions.

International Shipping

openhubx Store also serves customers in Canada, the United Kingdom, Australia, and selected European Union countries. Orders shipped internationally generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes assessed by the destination country are the sole responsibility of the recipient and are not reflected in the purchase price or shipping fees.

Order Tracking

We are dedicated to keeping you fully informed about your shipment. Once your order is dispatched, a tracking number will be sent to the email address on file. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team so we can investigate promptly.

Address Changes

Should you need to correct or update your shipping address, please contact us within 1 hour of placing your order and include your order number. Although we will make every effort to accommodate requests received after that period, we cannot guarantee that changes can be applied once your order has entered processing.